bdee99 Privacy Policy

1.1 Information You Provide Directly

When you create an account or log in to bdee99, we collect the information you voluntarily provide. This includes:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only users aged 21 or above are permitted)
• Payment method details (bKash, Nagad, Rocket, Upay, bank account)
• National ID or passport number (when identity verification is required)

1.2 Automatically Collected Information

When you browse our platform, certain information is collected automatically. This includes:

• IP address and device information
• Browser type and version
• Operating system information
• Page visits, clicks and session duration
• Referral source (where you came from before reaching our site)
• Data obtained from cookies and similar tracking technologies

1.3 Financial Transaction Information

Deposits, withdrawals and betting history — all financial activity is recorded securely in our system. This information is used for regulatory compliance, fraud prevention and dispute resolution. We never store your full payment card number.

2.1 Service Operation and Improvement

bdee99 uses your information to manage accounts, process transactions and improve the overall quality of our platform. By analysing your usage patterns we are able to deliver a better gaming experience.

2.2 Security and Fraud Prevention

We analyse information to ensure the security of your account. This information is essential for taking immediate action in cases of suspicious transactions, unauthorised access or account fraud.

2.3 Communication and Customer Support

We use your email and mobile number to communicate with you about important updates, transaction confirmations and support matters. The bdee99 24/7 live chat support team may also access your account information when needed.

2.4 Responsible Gaming

We ensure responsible gaming by monitoring your playing patterns. If any unusual behaviour is detected, we may contact you and provide the necessary assistance.

To learn more about responsible gaming, please visit our Responsible Gaming page.

3.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. bdee99 uses cookies for the following purposes:

• Maintaining login sessions and keeping accounts secure
• Remembering your preferences and language settings
• Analysing and improving site performance
• Fraud detection and security monitoring

3.2 Managing Cookies

You can reject or delete cookies through your browser settings. Please note, however, that disabling cookies may limit some functionality of bdee99 and may cause issues with the login experience.

4.1 When We Share Information

bdee99 never sells or rents your personal information. However, limited information may be shared in specific circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, banks) — information necessary to complete transactions
• Technology service providers — contracted partners for site operation and security
• Legal obligations — in accordance with valid instructions from courts or government authorities
• Fraud prevention — with industry-wide fraud detection networks

4.2 Third-Party Responsibilities

All third parties contracted with us are required to maintain the same standards of data protection. They may use your information only for the purposes directed by bdee99 and may not disclose or use it for any other purpose.

5.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a period of time for legal, regulatory or accounting purposes. Once no longer relevant, information is securely deleted.

5.2 Technical Security

We use industry-standard technologies to protect your information:

• SSL/TLS encryption — all data transmissions are encrypted
• Database encryption — stored information is protected
• Firewall and intrusion detection systems
• Regular security audits and reviews
• Two-step verification feature

5.3 Password Protection

Your password is never stored directly — it is converted and stored using strong cryptographic hashing. No bdee99 employee can view your password and none will ever ask for it directly.

6.1 Right to Access Your Information

You may request from us at any time to know what information we hold about you. We will provide that information to you within a reasonable time.

6.2 Right to Correct Your Information

If any of your information is incorrect or outdated, you may contact the bdee99 support team to request a correction. Proof of identity may be required to change age verification-related information.

6.3 Right to Delete Your Information

In certain circumstances you may request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately. In such cases we will inform you clearly.

6.4 Right to Object to Processing

You may opt out of marketing communications at any time. To do so, contact our support team via 24/7 live chat or email us at [email protected].

7.1 Age Verification Is Mandatory

bdee99 is for users aged 21 or above only. Age verification is mandatory at the time of registration. We do not knowingly collect or store the information of any minor.

7.2 If an Underage User Is Identified

If a user is found to be under 21 years of age, the relevant account will be suspended immediately and all collected information will be securely deleted. In cases of suspicion we will request identity verification.

8.1 Notification of Updates

bdee99 reserves the right to amend this privacy policy when necessary. For any significant changes, we will notify you in advance by email and will indicate the date of the update on this page.

8.2 Continued Use Constitutes Consent

If you continue to use bdee99 services after a policy update, you will be considered to have agreed to the terms of the new policy. We therefore recommend that you review this page regularly.